BlueHive HUM
Pricing

Simple pricing. Pay for the minutes you use.

Start with a 14-day free trial — no credit card required. Upgrade when your call volume justifies it. Custom volume, SSO, and BAA available on Enterprise.

Free trial

Try HUM free for 14 days

14-day free trial · 15 included minutes · 1 phone number · 1 AI agent · No credit card required

Starter
$99/mo

For small teams testing voice automation.

  • 150 included minutes / month
  • $0.75 per overage minute
  • 2 phone numbers included
  • 3 AI agents
  • 3 team seats
  • Email support
Most popular
Growth
$499/mo

For teams running daily inbound + outbound.

  • 1,000 included minutes / month
  • $0.60 per overage minute
  • 10 phone numbers included
  • Unlimited AI agents
  • 10 team seats
  • Priority email support
Scale
$1,999/mo

For high-volume operations.

  • 5,000 included minutes / month
  • $0.45 per overage minute
  • 50 phone numbers included
  • Unlimited AI agents
  • 25 team seats
  • Priority support + onboarding
Enterprise
Custom

Custom volume, SSO, BAA, SLA.

  • Custom included minutes
  • Volume-discount overage rates
  • Unlimited phone numbers
  • Unlimited flows & seats
  • Dedicated support + SLA
  • SSO / BAA available

All plans include realtime AI voice agents, the visual flow builder, business-hours routing, transcripts & recordings, signed webhooks, MCP tools, and the public OpenAPI. Overage minutes are metered and billed monthly. Additional phone numbers beyond the included count are $6 / mo each. Phone-number lookups are $0.05 per request.

Pricing FAQ

Common questions

What counts as a “minute”?
Every active second of a HUM voice call (inbound or outbound) is metered to the second and rounded up to the minute on monthly statements. Voicemail drops, missed calls, and rings without an answer are not metered.
What happens if we go over included minutes?
On Starter, Growth, and Scale, calls keep working — overage minutes are billed at the rate listed on the plan. On Trial, the agent will not place new calls once the included minutes are exhausted; upgrade to keep going.
Can I bring my own Twilio account?
Yes. You can either use HUM-managed numbers or bring your own Twilio sub-account. We document both setups in the dashboard.
Do you sign a BAA?
BAAs are available on the Enterprise plan. HUM is built with HIPAA controls in mind, but for production PHI workloads we want a paper trail in place.
How does Stripe billing work?
Self-serve plans (Starter, Growth, Scale) check out through Stripe and renew monthly. Overage minutes and phone-lookup usage are reported as Stripe Meter events and added to the next invoice.
Can I switch plans later?
Yes — upgrade or downgrade any time from the in-app billing page. Changes take effect immediately and prorate against the current billing period.

Start with the trial. Upgrade when you outgrow it.

No credit card to get started, and no minimum commitment after that.